JackpotCity – Online Casino Review 2024

Casino JackpotCity
Rating 4,7/5
Bonus NZ$1,600*
Casino Play now
Terms *18+. Bonus applies to new customers. NZ$1,600. Wagering requirement: 70x within 2 months. More bonus requirements on the website. Play responsibly.
JackpotCity Stands for:
  1. Great Live Casino
  2. Curated Slot Library
  3. Top Customer Support
  4. Safe and Secure
  5. Fair Payouts
Visa Mastercard Skrill Neteller
Rating 4,7/5
Joel Anderson
Updated on by Joel Anderson
Legal References Secure Short Summary
Regulatory body: MGA
Licence Number: MGA/B2C/145/2007

My JackpotCity Casino Experiences – Short Summary

JackpotCity casino has a licence from Malta and has been on the market since 1998. The casino offers 485 games, including online slots, jackpot slots, roulette, blackjack, and live casino games. New customers receive a bonus of NZ$1,600. Existing players may expect more bonus offers. The mobile casino works without downloading a JackpotCity App but is available in the browser of a smartphone and tablet. The casino RTP is 94.40%.

The most popular casino games include Reactoonz, Book of Dead, Immersive Roulette and Dream Catcher. Deposits and withdrawals can be done with Visa, Skrill and Interac among others. Customer support of JackpotCity Casino is available via live chat. The SSL encryption as well as the certificates from eCOGRA, Cloudflare stand for security and seriousness.

In terms of player protection, the online casino works with BeGambleAware, Gambling Therapy, Gamblers Anonymous. The JackpotCity Casino is especially great at live casino and customer service.

How to open an account at JackpotCity and play with real money?

Free registration Register for free at the online casino JackpotCity. Use the sign-up links to get you started.
Place deposit Go to the checkout area and make your first deposit with e.g. Visa or Neteller. Remember to deposit the minimum amount of NZ$10.
Accept bonus Accept the bonus and play with NZ$1,600. Take a look at the bonus terms and conditions and check whether you can meet the wagering requirements.
Choose casino games Take a look around the lobby and find a game you like. How about Terminator 2 or North Storm?
Play for real money Play with real money and play the casino game to win real money. If you win, then simply withdraw and enjoy the win!

JackpotCity Casino at a Glance

🏢 Company Baytree Ltd
🎰 Number of Games 485
📍 Head Office Villa Seminia, 8, Sir Temi Zammit Avenue, Ta’ XBiex XBX 1011
🔢 Payout Rate 94.40%
🕵🏻 Gambling License MGA
📈 RTP Test eCOGRA
📝 License Number MGA/B2C/145/2007
🛡️ Player Protection BeGambleAware
💻 Online Since 1998
📞 Customer Support Live Chat

This comprehensive JackpotCity casino review will take aim at the question of whether this site is worth your time and money. I’ll talk you through the casino bonus and explain its terms and conditions; assess the safety and security of this licensed operator and also check whether its game collection stands up to close examination.

JackpotCity casino website homepage.
JackpotCity casino special offers page.
JackpotCity casino games lobby.
JackpotCity live casino games.
JackpotCity casino deposit bonus page.

No stone will be left unturned to ensure you have full confidence in my recommendation after considering even further criteria such as mobile compatibility, customer support, payment methods and website security.

JackpotCity Casino Bonus – Big Welcome Offer

The JackpotCity casino bonus is very simple. The casino offers four massive bonuses of $400 making up to a whopping maximum of $1,600. This is a 100% matched deposit bonus meaning to earn to right to play for a $400 bonus, you need to deposit the same amount.

The typical casino bonus New Zealand players can earn from other sites varies considerably. I think the bonus on offer here is above average in numerical value before taking into account the terms and conditions.

As with any bonus, reading the wagering requirements is of the utmost importance. Doing so means you don’t receive any nasty surprises when looking to cash out.

Bonus First deposit bonus
Quote 100%
Maximum amount NZ$400*
Secure link Visit casino
Validity 2 months
Bonus terms 70x
More bonus Deposit Offers
Terms *18+. Bonus applies to new customers. NZ$400. Wagering requirement: 70x within 2 months. More bonus requirements on the website. Play responsible.
Bonus Second deposit bonus
Quote 100%
Maximum amount NZ$400*
Secure link Visit casino
Validity 2 months
Bonus terms 70x
Terms *18+. Bonus applies to new customers. NZ$400. Wagering requirement: 70x within 2 months. More bonus requirements on the website. Play responsible.
Bonus Third deposit bonus
Quote 100%
Maximum amount NZ$400*
Secure link Visit casino
Validity 2 months
Bonus terms 70x
Terms *18+. Bonus applies to new customers. NZ$400. Wagering requirement: 70x within 2 months. More bonus requirements on the website. Play responsible.
Bonus Fourth deposit bonus
Quote 100%
Maximum amount NZ$400*
Secure link Visit casino
Validity 2 months
Bonus terms 70x
Terms *18+. Bonus applies to new customers. NZ$400. Wagering requirement: 70x within2 months. More bonus requirements on the website. Play responsible.

The JackpotCity bonus contains a number of important terms and conditions you need to note. The most important is that there is a 70x wagering requirement. This means you must play through any bonus funds 70 times before being able to withdraw the bonus as cash. This is above average for the industry.

On the plus side, players are given a generous 60 days to play through the bonus. Many casinos expect players to use their bonus funds much faster and in the case of free spins, some allow players a matter of days.

Another thing to consider when assessing a bonus is the payment method. Some payment options are excluded and we’ll address these further down the page.

JackpotCity Games: Quality Slot Choice

My research into the JackpotCity casino games brought little I did not expect. The casino features all the latest slots titles including an excellent range of jackpot slots – as you would expect from a casino called JackpotCity! The live dealer casino uses cutting edge technology to stream the action from a vast choice of games.

NZ$1,600*
  • Great Software Providers
  • Many Jackpot Slots
  • Quality Video Poker

Not only as the staple table games of online roulette and blackjack found as RNG games, they also feature prominently in the live casino section. The fun does not stop there with options for players to enjoy baccarat, video poker and casino hold’em. All these are playable live or in traditional RNG format.

Online Pokies – Good Collection of Slots

You will find operators with much bigger collections, but the JackpotCity casino pokies do not let you down in terms of quality. The games appear to have been handpicked to ensure only the best quality titles adorn its lobby. It is a refreshing alternative from being overwhelmed with choice at some casinos.

  • Mega Moolah
  • Jungle Jim: El Dorado
  • Immortal Romance
  • Temple of Medusa
  • Queen of Alexandria
  • Dragon Shard
  • Age of Conquest
  • A Dark Matter
  • High Society
  • Augustus

The slots headlining the JackpotCity collection include Jungle Jim: El Dorado and Immortal Romance both plucked from leading developer Microgaming while there are also slots titles from some of the most famous slot producers such as NetEnt and Pragmatic Play.

It is easy to find the slot games you want on the casino with content searchable by title, type, and developer. Although small by comparison to other sites, there are still over 350 video slots to choose from when enjoying the JackpotCity casino experience.

Jackpot Slots

As you would expect, jackpot slots feature heavily at JackpotCity online casino. These types of slots can pay huge amounts to the lucky winners. A portion of each spin is diverted into a prize pool that pays out randomly.

The most famous jackpot (or progressive) slots at JackpotCity casino are Mega Moolah, Arabian Nights, and Mega Joker. In recent years, JackpotCity players have twice won over $5 million on Mega Moolah both coming in the space of a week!

Table Games like Roulette and Blackjack

In my examination of the table games, JackpotCity roulette and blackjack were the most common RNG games found. There was also a good range of alternative classic games including some baccarat options. The collection could have been a bit stronger though all these games can be played in the live casino.

RNG stands for random number generator – a complicated algorithm that randomly generates a number which then corresponds to the outcome of any spin or the turn of a card.

RNGs are decreasing in popularity these days but there are still fans of this type of JackpotCity casino games. Other table games showing a strong presence were video poker titles.

JackpotCity RTP Test

A special focus of my JackpotCity casino review was on the payout ratios (return to player) of the games. The RTP indicates how high your average real money profit could be expected to be over an extended period of time. Slots with a higher RTP value promise you will lose money more slowly.

Blackjack games usually have the highest payout rates. This can be over 99% and, depending on the size of the stake you have a chance to stay ahead of the dealer. Progressive jackpots have the lowest RTP due to the fact a small percentage is paid into the jackpot pool.

Total 94.40%
Roulette 95.63% – 98.63%
Blackjack 96.00% – 99.70%
Video-Poker 96.29% – 99.56%
Baccarat 95.63% – 98.63%
Craps N/A
Slots 92.20% – 98.01%
Other games 93.74% – 98.94%
NZ$1,600*
  • Fair Payout Ratio
  • Great RTPs

As you can see from the table above, there is also a high RTP for JackpotCity video poker games. These games closely resemble the land-based variations in their game and represent some of the most popular casino games NZ players can enjoy.

Live Casino Games

The JackpotCity live casino is supplied by the market leader Evolution which has taken the live online play to a new level. The innovative developer not only brings the best live casino around but also pushes boundaries with new creations such as Dream Catcher, Live Monopoly, and Football-based live games.

Casino traditionalists do not miss out with live roulette, blackjack, and baccarat all available through cutting-edge live and stable streaming performed by friendly and professional dealers. Some games even mix live-action with RNG slots to add an extra twist to proceedings.

Casino JackpotCity
Rating 4,7/5
Bonus NZ$1,600*
Link Play now!
Terms *18+. Bonus applies to new customers. NZ$1,600. Wagering requirement: 70x within 2 months. More bonus requirements on the website. Play responsible.
Casino games on laptop and mobile phone

Overall, the JackpotCity live casino experience was positive. There are plenty of available tables and the range of games is great. The ability to see the wheel spin and the cards dealt by humans can add an extra layer of perceived trust in the proceedings despite the outcome being no more random than a traditional RNG game.

JackpotCity Mobile – Play on Mobile Devices

Mobile casino games have revolutionised the way players enjoy online casinos. The JackpotCity casino app is available to download for both iPhone and Android devices. You will be sent a download link after your JackpotCity log-in following sign-up.

If downloading an app is not your thing then don’t worry. Playing through your mobile browser is just as smooth as a dedicated app. Advances in browser technology in recent years is arguably making casino apps largely redundant. All players generally need is a stable internet connection to enjoy a good JackpotCity mobile experience.

Available software providers at JackpotCity

The main software provider at JackpotCity online casino is Microgaming. This developer powers most of the slots and table games on this site. Microgaming is known for its entertaining and ground-breaking titles. When playing its content, players can rest assured the games are thoroughly tested and fair.

Players can also enjoy a wealth of titles from other leading developers including the powerhouse NetEnt and the innovative Pragmatic Play. An interesting inclusion is Real Dealer Studios where players can experience life-like computer-generated action even when playing on the JackpotCity casino mobile app.

JackpotCity Payment Methods

Your JackpotCity casino experience is not going to be much fun if you can’t easily make deposits and withdrawals. The table below indicates the payment methods available and as you will see, there are no fees for making transactions using any of these methods.

In my opinion, the options are slightly limited. Given its universality, it would have been nice to see a JackpotCity payments option for PayPal. Indeed, there are several other popular eWallet payment options missing.

Detailed Payment Options
Payment options: Trustly, Mastercard, Skrill, Neteller, Visa, Visa Electron, iDebit, Interac
Min. deposit: NZ$5
Fees: No
Accepted currencies: USD, EUR, JPY, CAD, GBP, NOK, SEK, MYR, THB, KRW, PLN, RUB, MXN, CLP, ARS, BRL, INR
Withdrawal options: Visa, Mastercard, Skrill, Neteller, Interac, Visa Electron, Trustly, iDebit

Do note that some deposit options are not available when making a withdrawal. This means you should have an alternative ready in case you get lucky and need to get your money off the site. Finally, there are a variety of currencies accepted as noted in the table above.

Licence & Security

JackpotCity online casino is licensed by the Malta Gaming Authority one of the world’s leading regulators.

Given there is no New Zealand gambling regulatory body, players must look to overseas authorities to ensure casinos have a licence to operate. JackpotCity casino has a licence from Malta Gaming Authority.

Another trust signal is the presence of high-end internet security (provided for this casino by Cloudflare). Cooperation with responsible gambling organisations such as Gambling Therapy, the Responsible Gambling Council, and UK-based GamCare signals this company values the safety of its customers.

JackpotCity – Customer Support

My JackpotCity casino rating criteria also include customer service. While it is hoped you may never need any personal support, it is comforting to know there are plenty of options available if needed. This operator has a broad range of support including live chat 24/7 and email. Additionally, there is a wonderful FAQ section on-site to deal with the most popular queries from players.

JackpotCity compared to other operators

Reputationally, JackpotCity casino is among the most respected NZ online casinos. It is a safe and licensed place to play. Its strength is its broad offering of casino games which focus on quality over quantity. You will certainly find sites with way more pokies to play – some have in excess of over 3,000 games but the choice can sometimes be overwhelming.

The JackpotCity video poker section could be a bit meatier. It lacks some of the titles offered by comparable casinos. Its bonus, while sounding attractive, reveals an ugliness when checking the terms and conditions. A 70x wagering requirement is pretty stiff and the weighting contribution of some casino games is prohibitive.

Casino Bonus Wagering Requirements Other Bonuses To the Casino
🥇 JackpotCity NZ$1,600 70x Different Bonuses Visit Casino
🥈 LeoVegas $1,000 + 150 free spins 20x Drops & Wins – Casino Winter Edition (Live one too), Monday Mayhem Double Offers Visit Casino
🥉 Playamo NZ$375 + 150 free spins 50x Santa’s Gifts, High Roller Bonus, Wheel of Fortune Visit Casino
Rizk Casino $100 + 50 free spins 40x Live Casino Welcome Offer, Every Wednesday a Double Speed Visit Casino
SlotsMillions $500 + 100 free spins 48x Take a Slunch Break!, Summer Million weekly giveaway, Happy Hour on Fridays Visit Casino

On the plus side, the live and real dealer offering is solid and a cut above most other casinos and for the bonus, there is no need to find any special JackpotCity code – simply use the sign-up link on this page.

Evaluation and Rating of JackpotCity Casino

I’m a big fan of the whole setup at JackpotCity online casino. The games, support, and most importantly the safety and security are up with the best of them. However, if you are looking for a decent bonus then I’d look elsewhere. The headline figure may be good, but the terms and conditions smell a little. It would have been better if they were less restrictive, and it may have been nice to see some JackpotCity free spins included.

Joel Anderson
Rating 4,7/5
Joel Anderson I really enjoyed the live casino offering – among the best sites I’ve visited.
  • Excellent Live Dealer Offering
  • Hand-picked Pokies and Video Poker
  • Superb, Friendly Customer Service
  • Great Website Layout
  • Safe, Secure and Licensed
JackpotCity Play

Frequently asked questions

🤔 How high is the JackpotCity casino’s RTP?

The casino has an average RTP rate. You can see the breakdown of the RTP rates for different casino games here. Bear in mind, it is sensible to note the RTP of individual games rather than a casino's overall rate.

🤚 Is the JackpotCity casino safe and secure?

Yes, it is a secure and safe place to play evidenced by its casino licence from the Malta Gambling Authority. Other indicators of safety and trust are secure transactions and collaborations with responsible gambling organizations.

🤑 How high is the JackpotCity casino welcome bonus?

JackpotCity casino releases its bonus in four stages giving players a chance to claim up NZ$1600. Always be careful to read the terms and conditions of any bonus offer to make sure you are comfortable with the wagering requirements. Also note that there are other bonus offers available, with less stringent T&Cs than the current JackpotCity promotion.